Privacy Policy
1. Introduction
Macadam Sports Surfacing is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit
https://macadamsportssurfacing.co.uk/, contact us, request a quotation or use our services.
Macadam Sports Surfacing is a trading style of Sportscape Enterprises Limited, a company registered in England and Wales under company number 16201788. In this policy, “we”, “us” and “our” refer to Sportscape Enterprises Limited.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Personal information we collect
Depending on how you interact with us, we may collect the following types of personal information:
Contact details: your name, email address, telephone number and business contact details.
Enquiry information: details you provide when requesting a quotation, asking a question or contacting us about sports surfacing.
Site information: project addresses, site layouts, measurements, access arrangements and information relevant to assessing surfacing requirements.
Project information: details of tennis courts, netball courts, basketball courts, multi-use games areas (MUGAs), playgrounds and other sports facilities.
Customer and contract information: quotations, proposals, contracts, invoices, payment records and correspondence.
Site survey and project records: relevant photographs, specifications, surface assessments, project notes, installation records and completion information.
Technical information: information such as your IP address, browser type, device information and website usage data, where collected through website logs, cookies or similar technologies.
Please only provide information that is relevant to your enquiry or project. If you contact us on behalf of a school, sports club, local authority or other organisation, please ensure you are authorised to share the information provided.
3. How we collect your information
We may collect personal information when you:
Complete a contact form or quotation request on our website.
Contact us by telephone, email or another communication channel.
Request a quotation, consultation or site survey.
Discuss sports court construction, macadam surfacing, resurfacing, repairs or maintenance.
Provide site plans, measurements, photographs or project specifications.
Enter into a contract with us or communicate with us during a project.
Visit or interact with our website, where technical information is collected automatically.
We may also receive relevant information from your employer, school, sports club, leisure centre, local authority, facilities manager, contractor or other authorised representative arranging work on your behalf.
4. How we use your information
We may use your personal information to:
Respond to enquiries and quotation requests.
Understand your sports facility's surfacing and maintenance requirements.
Arrange consultations and site surveys.
Prepare quotations, proposals, specifications and project plans.
Plan and deliver sports court construction, macadam surfacing, resurfacing, repair and maintenance services.
Coordinate surface preparation, coatings, line markings and related work where required.
Arrange site access, project schedules, materials and contractors.
Communicate about project progress, completion and follow-up work.
Manage customer relationships, contracts, invoices and payments.
Respond to complaints, queries and disputes.
Maintain website security and assess website performance, where applicable.
Meet legal, regulatory, accounting and insurance obligations.
Send relevant marketing communications where permitted by law and in accordance with your preferences.
We do not ordinarily need children's personal information to provide sports surfacing services. Please do not send identifiable information about children unless it is necessary, appropriate and lawfully authorised.
5. Lawful bases for processing
UK data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may rely on the following:
Contract: where processing is necessary to provide a quotation you have requested, enter into a contract or deliver agreed services.
Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to business enquiries, managing projects and customer relationships, maintaining appropriate records and protecting our website, provided those interests do not override your rights.
Legal obligation: where we need to process or retain information to comply with legal, tax, accounting or regulatory requirements.
Consent: where you have given consent for a specific purpose, such as certain non-essential cookies or electronic marketing where consent is required.
Where we rely on consent, you can withdraw it at any time. This does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Sharing your information
We do not sell your personal information.
We may share relevant information where necessary with:
Website and IT providers: providers supporting website hosting, email, IT systems, security and business administration.
Contractors and suppliers: where information is needed to plan or deliver agreed construction, surfacing, resurfacing, repair or maintenance work.
Clients and authorised representatives: where necessary to coordinate projects, site access, schedules or documentation.
Professional advisers: including accountants, insurers and legal advisers.
Payment and financial providers: where required to process transactions or manage invoices.
Public authorities and regulators: where disclosure is required by law or necessary to establish, exercise or defend legal claims.
Where third parties process personal information on our behalf, we take appropriate steps to require suitable safeguards.
We aim to share only the information reasonably necessary for the relevant purpose.
7. International transfers
Personal information may be accessed or processed outside the United Kingdom if a service provider or system we use operates internationally.
Where a restricted international transfer takes place, we will ensure that an appropriate safeguard or other lawful transfer mechanism is in place as required by applicable data protection law.
You can contact us for further information about relevant safeguards.
8. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including meeting legal, contractual, accounting and reporting requirements.
Retention periods depend on the type of information and the circumstances. For example:
Enquiry and quotation records may be retained for a reasonable period after an enquiry has concluded.
Customer, contract and invoice records may be retained for the period required by applicable legal and accounting obligations.
Site survey details, specifications, photographs and installation records may be retained where needed to support project history, warranties, maintenance or potential claims.
Repair and maintenance records may be retained to document work carried out.
Marketing information may be retained until you unsubscribe or we no longer need it for the relevant purpose.
Technical records may be retained for an appropriate period to support website security, troubleshooting and administration.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, unless we are legally required or otherwise permitted to retain it.
Our actual retention periods should be checked against our internal policies and operational requirements.
9. Cookies and similar technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand usage or provide other services.
Where required by law, we will obtain your consent before using non-essential cookies or similar technologies.
You may be able to manage cookies through your browser settings or a cookie preference tool provided on the website. Disabling certain cookies may affect how parts of the website function.
The cookies and technologies actually used on this website should be checked and accurately reflected in any cookie notice or preference tool.
10. Data security
We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
No method of transmitting or storing information is completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee absolute security.
11. Your data protection rights
Subject to applicable law and any relevant exemptions, you may have the right to:
Access the personal information we hold about you.
Rectify inaccurate or incomplete personal information.
Erase personal information in certain circumstances.
Restrict the processing of your personal information in certain circumstances.
Object to processing based on legitimate interests or to direct marketing.
Data portability, where the legal requirements for this right are met.
Withdraw consent where we rely on consent to process your information.
To exercise your rights, please contact us using the details in section 15. We may need to verify your identity before responding.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, if you are concerned about how we handle your personal information. Further information is available at
12. Marketing communications
We may use your contact details to send information about our services where permitted by law.
Where consent is required, we will obtain it before sending relevant marketing communications. You can opt out of marketing emails by following the unsubscribe instructions in the message or by contacting us directly.
If you opt out of marketing, we may still send necessary service-related communications, including responses to enquiries, quotation information, site survey arrangements, project updates, invoices and completion details.
13. Third-party websites
Our website may contain links to external websites or services. These websites operate independently and have their own privacy policies and practices.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
14. Children's privacy and automated decision-making
Our services are primarily intended for schools, sports clubs, leisure centres, local authorities, businesses and other organisations arranging sports surfacing work.
We do not knowingly seek to collect personal information directly from children through our website unless it is necessary for a legitimate purpose and permitted by law.
We do not intend to make decisions about you solely by automated means that produce legal or similarly significant effects. If our practices change, we will update this policy where required.
15. Contact details
For questions about this Privacy Policy, your personal information or your data protection rights, please contact:
Macadam Sports Surfacing
A trading style of Sportscape Enterprises Limited
Company number: 16201788
Website:
https://macadamsportssurfacing.co.uk/
Please use the contact details or enquiry form provided on our website to contact us.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal obligations.
Any revised version will be published on this page with an updated revision date. We recommend checking this page periodically to remain informed about how we handle personal information.